Refund Policy at Nexola

At Nexola, we are dedicated to creating high-quality Webflow templates that help businesses, agencies, startups, creators, and entrepreneurs build professional online experiences with confidence. Every template is carefully designed with a focus on performance, usability, responsiveness, and modern design standards.

Customer satisfaction is important to us, and we strive to provide clear information about our products before purchase. To maintain transparency and ensure a fair experience for all customers, we encourage you to review this Refund Policy carefully before making a purchase.

Digital products

Nexola provides digital products, including Webflow templates and related digital assets. Due to the nature of digital goods, all purchases are generally considered final and non-refundable once the product has been accessed, downloaded, duplicated, or used.

Subscription Policy

Automatic Renewal

When you subscribe to a Nexola plan, your subscription will automatically renew at the end of each billing cycle. This ensures uninterrupted access to your subscription benefits, premium resources, and future updates.

Managing Your Subscription

You are responsible for managing your subscription through your Nexola account. If you no longer wish to continue your subscription, you must cancel it before the next billing date. Nexola cannot be held responsible for charges resulting from subscriptions that were not canceled prior to renewal.

Cancellation Timing

To prevent automatic renewal charges, cancellations must be completed before the current billing period ends. Once a subscription has renewed, the new billing cycle will begin and applicable charges may be processed automatically.

Refund Eligibility

If you have not accessed, downloaded, used, or benefited from any subscription features, templates, assets, or resources, you may request a refund within 7 business days of the original purchase date. Refund requests must be submitted using the email address associated with your Nexola account.

Annual Subscription Refunds

For annual subscription plans, refund requests may be submitted within 7 business days of the renewal date. Please note that certain payment processing or transaction fees may be non-refundable and may be deducted from the refund amount where applicable.

Account Violations

Subscriptions terminated due to violations of Nexola's Terms of Service, misuse of products, fraudulent activity, or other prohibited conduct are not eligible for refunds.

Refund Request Process

To request a refund, please contact our support team and provide your order details, subscription information, and reason for the request. Our team will review your submission and respond as promptly as possible.

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Nexola Terms & Conditions

‍Welcome to Nexola, a provider of premium Webflow templates anddigital resources designed for creators, agencies, startups, and businesses. Weoffer a curated collection of ready-to-use Webflow templates built tostreamline your design workflow and help you launch professional websitesfaster.
By accessing or using our products, website, or services, you agree to be boundby these Terms & Conditions. Please review them carefully beforeproceeding.

‍General Terms

‍By accessing and using Nexola through our website, you agree tocomply with these Terms & Conditions. These terms apply to the entirewebsite and govern all interactions between you and Nexola.
Nexola shall not be held liable for any direct, indirect, incidental, special,or consequential damages, including but not limited to loss of data, revenue,or profits, arising from the use of or inability to use our products,templates, or services.
All products and services are provided on an as is and as available basiswithout warranties of any kind, either express or implied. Nexola disclaims allwarranties, including but not limited to merchantability and fitness for aparticular purpose.
Nexola reserves the right to modify pricing, licensing terms, and resourceusage policies at any time without prior notice. Users are encouraged to reviewthese Terms & Conditions periodically.

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License

‍Nexola grants you a limited, non-exclusive, non-transferable, andrevocable license to access and use our website and purchased templates inaccordance with these terms.
This license allows you to use Nexola templates for personal or commercialprojects, but does not permit resale, redistribution, or unauthorized sharingof any template files or assets.

‍Definitions and Key Terms

·        Cookie: A small file stored on your device usedfor identification, analytics, and remembering preferences.

·        Company: Refers to Nexola.

·        Country: Refers to Bangladesh, where Nexolaoperates.

·        Device: Any internet-enabled device such as acomputer, tablet, or smartphone.

·        Service: The digital products, Webflowtemplates, and resources offered by Nexola.

‍Restrictions

·        Users are strictly prohibited from:

·        Licensing, selling, renting, or redistributingany part of Nexola’s templates or content.

·        Modifying, decompiling, reverse-engineering, orattempting to extract source files from our products.
Removing or altering any copyright, branding, or legal notices from Nexolaassets.

‍Returnand Refund Policy

‍Nexola is committed to customer satisfaction and aims to providea fair refund process. If you are not satisfied with a purchase, please contactus so we can review your request and provide a suitable resolution inaccordance with our refund policy.

‍Your Suggestions

‍Any feedback, ideas, or suggestions you provide to Nexola may beused to improve our products and services. By submitting suggestions, you agreethat Nexola may use them without obligation of compensation or credit.

‍Your Consent

‍By using our website or purchasing our products, you agree tothese Terms & Conditions. We encourage all users to read and understandthese terms before using Nexola.

‍Links to Other Websites

‍Our website may contain links to third-party websites. These areprovided for convenience only. Nexola is not responsible for the content,policies, or practices of external websites.

‍Cookies

‍Nexola uses cookies to improve website performance and userexperience. You may disable cookies in your browser settings, but some featuresmay not function properly.

‍Changes to Terms

‍Nexola reserves the right to update or modify these Terms &Conditions at any time. Significant changes will be communicated at least 30days before taking effect.

‍Website Modifications

‍We may update, suspend, or discontinue any part of the website orservices at any time without prior notice or liability.

‍Third-Party Services

‍Our website may include or integrate third-party services. Nexolais not responsible for the content, accuracy, or practices of these externalservices.

‍Termand Termination

‍This Agreement remains in effect until terminated by eitherparty. Nexola reserves the right to suspend or terminate access to services atany time for any reason, with or without notice.
Termination does not limit any rights or remedies available under law.

‍Copyright Infringement Notice

‍Nexola reserves the right to update, modify, or replace theseTerms & Conditions at any time. Significant changes will be communicated atleast 30 days prior to taking effect.

‍Indemnification

‍You agree to indemnify and hold harmless Nexola, its affiliates,employees, partners, and licensors from any claims, damages, liabilities, orexpenses arising from your use of the website or violation of these Terms.

‍No Warranties

‍All services and products are provided “AS IS” and “AS AVAILABLE”without warranties of any kind, express or implied. Nexola disclaims allwarranties including merchantability and fitness for a particular purpose.

‍Limitationof Liability

‍Nexola’s total liability shall not exceed the amount paid for theproduct or service. Nexola shall not be liable for any indirect, incidental, orconsequential damages arising from use of the website or products.

‍Severability

‍If any provision of these Terms is found invalid orunenforceable, it shall be modified or removed to the minimum extent necessary,while the remaining provisions remain in full force.

‍Waiver

‍Failure by Nexola to enforce any right or provision shall not beconsidered a waiver of such right or provision.

‍Amendments to this Agreement

‍Nexola may update these Terms at any time. Significant changes will becommunicated 30 days prior. Continued use of the website indicates acceptanceof updated terms.

‍Entire Agreement

‍These Terms, along with the Privacy Policy and other legal notices, constitutethe entire agreement between you and Nexola regarding use of the website andservices.

‍Intellectual Property

‍All content on the Nexola website including text, graphics, logos, images,templates, design assets, and documentation is the exclusive property of Nexolaand protected by applicable intellectual property laws.

‍Agreement to Arbitrate

‍Any disputes arising from these Terms shall be resolved through arbitrationunder applicable rules. Arbitration shall take place in Bangladesh, and thelanguage shall be English unless otherwise agreed. The number of arbitratorsshall be one or three, as applicable.

‍Submissions and Privacy

‍Any ideas, suggestions, or materials submitted to Nexola become the property ofNexola and may be used without compensation. We respect your privacy asdescribed in our Privacy Policy.

‍Promotions

‍Nexola may offer promotions, discounts, or special offers from time to time.Each promotion is subject to its own terms and conditions.

‍Typographical Errors

‍If a product or service is listed at an incorrect price due to a typographicalerror, Nexola reserves the right to cancel or refuse orders, even if paymenthas been processed. A refund or credit will be issued where applicable.

‍Miscellaneous

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Nexola operates from Bangladesh. Our services are not intended for use injurisdictions where such use would violate local laws. Users are responsiblefor compliance with applicable laws.

‍Disclaimer

‍All content is provided for general informational purposes. Nexola makes noguarantees regarding accuracy, completeness, or reliability. Use of the websiteand services is at your own risk.
Nexola is not responsible for damages resulting from use of the website orthird-party links.

‍Contact Us

If you have any questions regarding these Terms & Conditions, pleasecontact us

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